IT Project Management | Incognito IT | IT Support Made Easy | Tri-Cities, WA
IT Project Management
Even if your business has a full-fledged internal IT department, or a team of IT workers on contract, chances are they're so busy with day-to-day operations that they haven't had time to even think about that huge Q4 IT project you mentioned a few weeks back.
Whether it's a small workstation upgrade, or an enormous life-cycle refresh for the entire organization, our team can step in and assist you with just about any project you have coming up!
To get started, just book a 15-minute sales call with one of our vCIOs. They'll walk you through the process of launching a project, inform you of the requirements for our staff to serve you most efficiently, and schedule a time for the technicians responsible for your project to visit your location and introduce themselves. From there, the timeline is up to you! We can move as quickly or as leisurely as you'd like.
If your project happens to be supporting something we haven't seen before, the time that our technicians spend researching the issue or system won't be billed to you. We bill only for actual time spent assisting and supporting you directly.
Frequently Asked Questions
How Quickly Can I Initiate a Project ?
How quickly can you give us a call? No, seriously. We ask for 24-hours notice, but we can mobilize in just an hour or two if necessary.
What are your qualifications?
We require all of our staff to have several years’ experience in Information Technology-related fields. Most of our staff have Bachelor’s Degrees in their area of expertise, and all of our staff have several industry-relevant certifications (A+, Network+, Security+, MCSA/MCSE, CCNA, SSCP/CISSP, etc.). If you’d like to see our team’s collective resume, please email us at [email protected] with your request!
My IT Manager is leaving for vacation – Can you help me cover for him?
Absolutely! We can either dedicate a staff member to be at your site every day, or have our remote help desk available to field all user calls and monitor your environment 24/7 for outages or system issues. Because this is a highly customized service, please book a free consultation with us to determine how we can best serve your needs!
Find Out More
Ready to chat with one of our vCIOs about adding efficient IT services to your business’ arsenal?
Click below to book an appointment with our staff:
Just select “15 Minute Sales Call” and one of our talented account managers will contact you at the designated time!