IT Management, though complicated, really only has two goals:
1) Stay Running, Always.
2) Make My Job Easier, Not Harder.
We take these goals seriously. In fact, we require that all of our staff are passionate about what we do! You won't find anyone in our offices that is 'just there for the paycheck'. We find that our customers' systems stay up longer, are built more efficiently, and just work better than if we were to just 'fill seats'!
How quickly can you give us a call? No, seriously. We ask for 24-hours notice, but we can mobilize in just an hour or two if necessary.
All of our staff are based in our Headquarters Office in Kennewick, WA.
If you’re just looking for hourly service, our rates are $150/hr during the business day, (7 AM – 6 PM PST) and $225/hr for after-hours support. For IT Management customers, our rates are defined based on business needs, and not a one-size-fits-all approach. Need more info? Give us a call ...