Voice & Connectivity
Phones and internet, from the team that runs your IT.
Carrier-grade hosted VoIP on our own platform, plus connectivity sourced across many internet providers and Starlink, so one accountable partner handles every call, every connection and every outage.
What you get
Calls that connect and internet that stays up.
- One number to call for phones, internet and IT
- Carrier-grade voice with features that scale from one office to many
- The best available connectivity at each location, compared across many providers
- Backup internet so a cut line doesn’t take you offline
- Keeping businesses running
- 10+ yrs
- Client accounts supported
- 180+
- Endpoints under management
- 25K+
- Average response time
- <15min
What's included
Voice & Connectivity, covered end to end.
Hosted business phones
Carrier-grade cloud PBX with desk, mobile and softphone apps, auto attendants, queues, voicemail-to-email and call recording.
Number porting & SMS
Keep your numbers, add toll-free and local numbers in any market, and text from your business line.
AI call answering
AI voice agents that answer common questions, take messages and route callers 24×7, like the system answering every call at Phoenix & Folly in Richland.
Internet sourcing
As an agent for many internet providers, we compare fiber, cable, dedicated and wireless options for each address and handle the ordering.
Starlink
Satellite internet through our Starlink partnership, for rural sites, job sites, events and backup connectivity.
Failover & multi-site networking
Automatic backup internet and secure connections between locations, monitored around the clock.
E911 & compliance
Emergency calling addresses configured correctly for every location and remote worker.
One bill of accountability
When calls drop or the internet slows, you call us. We deal with the carrier.
Getting started
Four steps, no pressure.
- 01
Free assessment
A vCIO meets with you, on site or remotely, to understand your systems, frustrations and plans.
- 02
Report in 48 hours
A written summary of what we found, a recommended plan and a basic budget, at no cost.
- 03
Onboarding
We document your environment, secure the basics and set up monitoring before we take the wheel.
- 04
Ongoing partnership
Day-to-day support, proactive maintenance and regular reviews with your vCIO.
Questions
Voice & Connectivity: questions
Can we keep our existing phone numbers?
Yes. We port your numbers and schedule the cutover so callers never notice.
What does being an internet provider agent mean for us?
We work with many providers, so instead of calling around yourself, we find the options available at your address, compare them, and manage the order and installation.
When does Starlink make sense?
Where wired options are slow or unavailable, for temporary or mobile sites, and as an independent backup line for locations that can’t afford to go offline.
Ready for IT you don't have to think about?
Book a free 15-minute consultation. We'll review where you are, what's at risk and what it would take to fix it.